FAQ: Domu Chicago Apartments

What is Domu?
Domu is Chicago's largest apartment listing service. Tenants search Domu to find the most varied, verified, and current apartment listings, and landlords and property managers rely on Domu for great leads and personal service. Domu knows the Chicago residential real estate market. We provide free resources to help tenants find their new homes and to support both parties in the leasing relationship. Domu is an authority on Chicago landlord-tenant law, Chicago neighborhoods, Chicago trivia, and trends in the Chicago residential real estate market.

Why is it called "Domu"? 

Domu is a website dedicated to helping Chicagoans find home, so we chose a name that communicates our commitment to the home. "Domus" is the Latin root for home, and "domu" means “home” in several eastern European languages.

Is Domu free for renters?
Domu is free to renters, and renters may browse Domu's listings without logging in. However, we recommend that renters create an account in order to save searches and receive alerts of new listings that meet the their search criteria.

Do landlords pay commissions to Domu?
Landlords pay Domu $20 for a two-week, single-unit listing. Other arrangements are available to property managers and landlords wishing to list multiple units. Find out more about listing a buildng on Domu here. If you have multiple units available, you can learn about bulk listing packages here.

 I'm a landlord. How do I list my apartment on Domu?
You can list your unit here, or click the "list my unit" button at the top right corner of this page. Follow the step-by-step instructions, and you’ll be good to go.

I have a YouTube video for my listing. How do I upload it to the site?
You’ll need to copy and paste the “embed link” from the video into the appropriate field on the domu listing form. Don’t copy the URL (or web address) from the YouTube page where the video is located.  The “embed code” can be found after clicking the “embed” button, which is beneath the video box on a YouTube page. Once you’ve successfully linked to the video, a “videos” tab will appear on your listing page.

Do I need to create an account to contact a landlord?
No. All listings display the landlord's contact information so you can contact the landlord directly without logging in or creating an account.

Do I need to give the landlord my name and phone number?
If you find an apartment that interests you, simply contact the landlord directly. If you wish to schedule a viewing, the landlord may request your name, phone number, or e-mail address in case there’s a need to contact you prior to the appointment. If you are preparing to sign a lease, the landlord will definitely need your name and will probably need your telephone number.

How do I share an apartment listing with a friend?
Click the gray "email" icon within the contact section on each listing to share a listing with a friend. Don’t worry, Domu will not store or share your friend’s e-mail address.

I noticed something naughty or inaccurate on a listing.
Every individual apartment and building listing has a link labeled "report this listing.”  Please click this link and complete the form. We will investigate the matter promptly.

Is Domu safe and secure for credit card transactions?
Yes. Domu uses secure socket layer technology to encrypt and transmit credit card information.  

Can I use a debit card rather than a credit card to activate my listing?
Yes. Use the drop-down menu on the listing activation page and select “credit card,” even though you plan on using a debit card.

Who owns Domu?
Domu is independently owned but affiliated with Schatz Realty, a realty company in Chicago, and Schatz Development, a real estate firm with a 60-year history of successful Chicago development projects. Most recently, Schatz Development developed 600 North Fairbanks, a 227-unit luxury condominium tower designed by internationally-acclaimed architect Helmut Jahn.

Where is Domu based?
Domu's corporate office is in the Streeterville neighborhood of Chicago. We work in a loft-style building with a rich history: it once housed the nationally-renowned Chez Paree nightclub and the New Bauhaus School of Design.